i recieved the food processor as a wedding gift about a year ago. The average person doesnt use a processor that much! well this one got about 5 uses and stopped working. And it stoped working making a sundried butter. yes folks it couldnt withstand butter!After contacting B&D they refused to do anything...no servicing the product or even a discount on another processor. Basically my only choice was to buy a new one from them! and the best part was they said it would cost $80. Save ur money folks I wouldnt even give it one star. And the customer service was just as bad.
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Everything has to be lined up just right for the machine to turn on. Its a safety feature. I can't seem to line it up right and get frustrated. My husband doesn't have this problem. It works for him every time. He prides himself in it. I also think its lightweight and plastic. Its quality is average. If I had to purchase a food processor again, I would look for one that was strong and durable and easier to figure out that its assembly is correct before I turn it on.
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