KitchenAid KPTT780NP Pro Line 2-Slice Toaster, Nickel Pearl

 (11 customer reviews)

I bought the 4 slice version of this toaster, and quickly discovered it to be a waste of money. Not because it broke or anything of that nature. It sucks because of the details, and when you decide to spend this much on a toaster, it seems to reason, you're interested in the details.

I have two primary issues with this machine:

1) Its not possible to turn off just one side. I generally prefer not to toast both sides of a sliced bagel or English muffin.

2) The 1" slots. This might initially seem like a good idea; it is one of the features that initially drew me in. But a crucial flaw lies with the implementation of these wide slots. There is not a self-adjusting, centering carrier for the bread; not a carrier of any kind. It's just a big void. So if you insert a normal slice of bread it has to lean to one side or the other resulting in, of course, uneven toasting; absolutely unforgiveable in a toaster of this expense.

I found that this toaster got rave reviews by different sources (cooking.com, etc) but I must admit that it is not much better than the $30 toaster that I purchased 15 years ago. On the highest setting, the bread is very lightly toasted. The warming tray seems to work adequately, but I would never spend this much money on a toaster again.

Toast was uneven, controls poorly designed, and the unit broke in the first week. KitchenAid returned our money. We bought the Breville toaster. Wonderful product. Second disappointment with a KitchenAid product. Will look for Breville products first from now on.