Krups 705-70 OptiPro Food Processor

Comment: I have had my Krups for over 2 years. I bought it sight-unseen online because of Krups's good reputation and because the pieces all store inside the bowl, which is wonderful in our tiny kitchen. It is easy to clean and neat to store.

I make a lot of fresh soups. In fact, we have soup every day, and a different kind of soup each day. This means a lot of chopping, slicing, and pureeing, all of which the Optipro does wonderfully.

I use it every day, sometimes 2 or 3 times a day, and it always comes through for me.

I am not interested in baking, but I think that if I were, I would not have chosen this machine. But for my needs and for the price, this is one fantastic piece of equipment.

Comment: I am new to the world of food processors and bought this based on the reputation of the brand name. I find this item very difficult to use. It has 2 speeds, supersonic and ultra-super sonic, and it "walks" across the table on either speed. The main unit vibrates to the point where it rotates out of the slot and shuts down the machine. The top spindle came out of its slot and damaged the cover.

The instructions are not very beginner friendly. They basically have these cute little pictures that illustrate all the different ways to assemble it. As a novice, it's not intuitive to me that assembly style #1a would be for puree and #3b would be for grating cole slaw, etc.

I'm very unhappy with this product.

Comment: I bought this food processor solely based on the brand name reputation. And luckily I am not disappointed. I have used it twice so far - once to mash chick peas for falafel, and once to chop veggies, and the machine handled it very well.

The chopping was not a problem but I was afraid that the motor would not be able to handle the sticky chick peas. But it did thanks to its powerful electric motor.

Comment: I bought this processor over a year ago from Amazon and still love it! It's mechanically simple to master and cleans up nicely - even in the dishwasher. Anyone who buys this won't regret it. The only problem I can forsee is ordering parts from Krups. Big pain in the neck because of the back order thing.

Comment: After a single month of owning this food processor, we discovered that the "dishwasher safe" bowl was not -- even though we washed the bowl in the top rack of our dishwasher with other plastic items, including Gladware freezer storage containers (which are one half step removed from disposable and come through fine time and again). Somewhat dissatisfied, we sent the entire processor to our local service center, some 230 miles away and the only one in Alaska. That was in August 2000. Now it's almost Christmas 2000 and the processor's still at the service center. The center claims the bowl is on back order, along with parts for 5 other Krups machines people have returned to the center over this summer and fall. So, basically, we threw down [money] for nothing. Evidently, USA's service centers have to get parts from 1 center somplace in New York, and that center has to get parts shipped from the factory in Germany. On top of that, reviewing Krups's list of "authorized service centers," I see that only two or so centers exist in most states (often only 1 exists). Moreover, calling Krups directly as a consumer interested in customer service is impossible unless you merely want to order another product from them. When I tried, I discovered "customer service" is not an option on their phone directory. Forget buying this product -- it and the company that makes it don't match the hype. I recommend buying American or from someone who's interested in cultivating their American market. I give this processor's company less than 1 star, to say the least.